Browsing by Subject "Consumer satisfaction"
Now showing items 1-18 of 18
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Analysis on overall customer satisfaction level of United Commercial Bank Ltd.
(Brac University, 2021-01)United Commercial Bank Limited is a first generation bank which has been serving their customers with the best quality of services. UCBL has contributed in country’s economy and social welfare for the past years. This ... -
Customer satisfaction of e-commerce in Bangladesh
(BRAC University, 2016)E-commerce has brought a new era of shopping trend in Bangladesh. It has opened so many opportunities for business along with new trend for the customers. In this report I have tried to bring the some facts of Online ... -
Customer satisfaction of online shopping and E-Commerce business in Bangladesh
(Brac University, 2021-11)As we all know currently days, E-commerce has brought a brand-new means of searching trend in Bangladesh. It’s opened such a large amount of opportunities for business together with new trend for the shoppers. During ... -
Customer satisfaction on customer services of UCB Bank
(Brac University, 2022-02)I have secured an intern position at UCB Bank Sonargaon Janapath branch at uttara. So i have written a report in the context of this bank. My report topic is “customer satisfaction on customer services of UCB Bank. Doing ... -
Customer satisfaction with government banks: a study on Agrani Bank Limited
(Brac University, 2019-04)This internship report based on the three month long internship program that I had successfully completed in Agrani Bank Limited as a requirement of my MBA program. At the initial stage of this report, I have provided with ... -
Customers-purchase decision: a study on Aamra Networks Limited
(Brac University, 2021-03)Aamra Networks Limited is one of the leading companies providing internet and related products to the people who depend on IT products for their personal lives and business activities. To know about the company and “customers ... -
Evaluation of consumer services of a commercial bank: a study on Sonali Bank Limited
(Brac University, 2021-10)The report was created to find out the level of consumer satisfaction from the users who take different services from the Sonali bank Limited and this report is developed on primary research of twenty-five sample of customer ... -
Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
(BRAC University, 2018-12)The following report has been prepared as part of the internship program as a requirement for the Masters of Business Administration of BRAC University Bangladesh and it aims towards providing an overview on the Satisfaction ... -
Factors influencing customer satisfaction in Grameenphone
(BRAC University, 2018-11)In the telecommunication sector of Bangladesh, competition is getting immense. In order to retain customers, companies need to attract their customers finding new pathways. One of the biggest problems is that the change ... -
Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project
(BRAC Research and Evaluation Division (RED), 2007-09)Bangladesh is known for its microfinance outreach. However. the density of microfinance is not evenly distributed. The poorer region, specially the northwestern part of Bangladesh has long been underserved by the ... -
The impact of customer interaction and after-sales service on customer satisfaction in the FMCG industry during pandemic
(Brac University, 2022-01)The internship report contains all the information about my internship at GETCO Business Solution Ltd. I learned about query management through my internship opportunity. The fundamental client of my company is Unilever ... -
Impact of customer satisfaction in the growth of construction consultancy firms
(Brac University, 2019-05)Deltadesh (Pvt.) Ltd is a100% Dutch owned company in Bangladesh that is solely focusing on Construction Project Management Consultancy, Development, Implementation and Quality Management. The company combines a contribution ... -
Impact of digitalization of service request (information update) for customer satisfaction
(Brac University, 2022-09)Bank Asia Ltd. is renowned for its incredible dedication to the local and international currency markets. According to various reports, it is proven that BA provides top-notch customer service, and they are continuously ... -
Job satisfaction analysis of the employees’ of Incepta Pharmaceuticals Limited
(Brac University, 2021-01)This report, “Job Satisfaction Analysis of the Employees of Incepta Pharmaceuticals Ltd.” is the reflection of the learning and experience acquired through an internship opportunity under Human Resources Department at ... -
Know your customer: a due diligence exercise undertaken by bKash Ltd.
(BRAC University, 2018-08-02)The report on bKash named ''Know Your Customer: A Due Diligence Exercise Undertaken by bKash Ltd '' is based on my working experience at bKash as a part of the Internship program and also it contains brief idea on some of ... -
Measuring customer satisfaction on the services of HSBC during Covid-19
(Brac University, 2022-11)In the banking sector, customer satisfaction is the most important factor and this customer satisfaction depends on the services provided by the banks. Customer satisfaction is related to the service provided by the ... -
Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
(BRAC University, 2018-12)DHL Global Forwarding is a division of Deutsche Post DHL, giving air and ocean freight forwarding services. It is the worldwide market pioneer in logistics & freight forwarding. A business-to-business activity, DHL Global ... -
Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
(Brac University, 2020-06)This report is an overview of my internship journey at X Solutions Limited in detail. During my Internship I have learned a lot about Customer Behaviors, Digital Marketing and its different applications. I have known ...